Effective Date: March 2, 2026
Welcome to CloudMineX. We understand the paramount importance of your personal information and are committed to protecting your privacy through industry-leading security standards. This statement is designed to transparently disclose how CloudMineX (hereinafter referred to as "the Platform," "we," "us," or "our") processes your data when you access and use our cloud computing power management services.
To maintain platform operations and safeguard your account interests, we collect information only within the following necessary scope:
1. User Identity & Interaction Information:
- The email address provided by you during account creation.
- Records of communications and feedback submitted to our technical support team.
2. System Operational Technical Data:
- Device Characteristics: Including hardware model, operating system version, and unique device identifiers.
- Interaction Traces: Your clickstream within the app, functional preferences, and session duration.
- Network Identifiers: The IP address used to access the platform (utilized solely for preventing malicious attacks and optimizing server routing).
CloudMineX pledges not to use your information for behavioral profiling or advertising placement. Data is used exclusively for the following technical purposes:
- Service Delivery: Ensuring the activation of cloud computing lease plans and remote status synchronization.
- Security Auditing: Monitoring for abnormal logins to identify and prevent potential fraudulent activities.
- Experience Optimization: Improving backend architecture based on anonymized, aggregated data.
- Regulatory Compliance: Responding to mandatory requirements under applicable laws and regulations.
Regarding the one-time purchase services provided within the app, we adhere to the following principles:
- Payment Desensitization: All financial settlements are managed by official app stores (App Store/Google Play). The Platform does not touch or store your credit card numbers or bank account information.
- Delivery Confirmation: We retain only the order number and delivery status to confirm the activation of your computing power packages.
- Non-Subscription Basis: One-time purchase items automatically terminate at the end of the service period; no hidden fees or auto-renewals will occur.
We strictly prohibit the sale or transfer of your personal data to any commercial entities. Information sharing is limited to the following extreme circumstances:
- Technical Providers: Sharing minimal technical parameters necessary to maintain service operations with cloud infrastructure partners.
- Legal Requests: Disclosure only upon receipt of legally binding subpoenas, court orders, or mandatory government requests.
- Protection of Rights: Disclosure deemed necessary in emergencies to protect the life and property of users or the legal rights of the Platform.
CloudMineX has built a multi-layered security barrier:
- Transport Layer Encryption: All data interactions are conducted via SSL/TLS encryption protocols.
- Access Isolation: Internal employees access restricted data only under the "Principle of Least Privilege."
- Retention Period: Unless otherwise required by law, we retain data only for the minimum duration necessary to fulfill the service purposes.
You may exercise the following rights at any time:
1. Access & Correction: View or update your personal profile within the settings interface.
2. Data Withdrawal: Contact us to request account deletion and the thorough removal of associated historical records.
3. Service Termination: Uninstall the application to cease further data collection.
CloudMineX services are intended solely for adults with full civil capacity. We do not intentionally collect data from minors; if such records are discovered, we will take immediate steps to delete them.
We reserve the right to adjust this statement in accordance with business developments or regulatory changes. Any significant updates will be notified to you via prominent notices within the application.
If you have any suggestions or concerns regarding our data processing procedures, please contact our privacy compliance team: Support Email: support@cloudminex.top
Special Reminder: By commencing the use of CloudMineX, you are deemed to have read in detail and accepted all terms regarding data processing as outlined in this policy.